RAYNOURA TRI RAMADHANA; BUDI PRASETIYO. Pengaruh Kualitas Pelayanan dan Online Customer Rating terhadap Loyalitas Pelanggan BCA Mobile (Studi Kasus pada Pengguna BCA Mobile di Indonesia). Indonesia Economic Journal, [S. l.], v. 1, n. 2, p. 635–664, 2025. DOI: 10.63822/yc211m46. Disponível em: https://ojs.indopublishing.or.id/index.php/iej/article/view/228. Acesso em: 3 aug. 2025.